Oralytics analysis

NHS Dental Recovery Continues, But Over 3,400 Contracts Still Missed Their UDA Target

National UDA delivery rose from 81.8% to 87.1% in 2025/26, yet significant underperformance remains concentrated within several large corporate providers.

Note on methodology: Each contract has been matched to its ultimate corporate ownership group using a verified contract-to-group mapping covering 15 named groups. Subsidiary and legacy trading entities are collated under their parent — for example, contracts held by IDH Limited, Whitecross Dental Care Limited, and Petrie Tucker & Partners Ltd are reported as myDentist. Contracts not matched to a named group are reported as Independent / Other. Records with a UDA Performance Target of 100 or below have been excluded as likely placeholder values.

1. NHS Dentistry Recovery Tracker

+5.3 % pts
National UDA delivery improved from 81.8% to 87.1%
-27.5%
Shortfall among underperformers fell from 15.79m to 11.44m UDAs
-29.4%
Contracts below 60% of target fell from 958 to 701
3,415
Contracts still missed target by more than 2% in 2025/26
Metric 2024/25 2025/26 Change
National UDA delivery 81.8% 87.1% +5.3 pts
Total UDA target 84.11m 81.80m -2.31m
Total UDAs delivered 68.79m 71.28m +2.49m
Shortfall among contracts missing target by >2% 15.79m 11.44m -4.35m
Contracts below 80% of target 1,834 1,515 -319
Contracts below 60% of target 958 701 -257
Contracts below 40% of target 514 390 -124

The national picture is improving, but not resolved. England delivered more UDAs despite a lower recorded target base, and the number of severely underperforming contracts fell sharply. However, more than half of contracts still missed target by more than 2%, and underperformers collectively left 11.44 million UDAs undelivered.

National UDA delivery improved

Achievement rate as a percentage of annual target.

2024/2581.8%
81.8%
2025/2687.1%
87.1%

Severe underperformance reduced

Number of contracts below key delivery thresholds.

Threshold2024/252025/26Visual
<80%1,8341,515
<60%958701
<40%514390

Bars show 2025/26 as a proportion of 2024/25. Lower is better in this chart.

3. Headline Findings for 2025/26

3,415
Contracts missed annual UDA target by more than 2% — 55.1% of all 6,194 contracts
87.1%
Overall national achievement rate — 71.3m of 81.8m contracted UDAs delivered
11.44m
Total UDA shortfall among contracts missing target by more than 2%
48
Practices delivered zero UDAs for the entire financial year
The story is now two-sided: NHS dental activity is clearly recovering year-on-year, but the remaining underperformance is still large enough to materially affect patient access and contract risk.

4. Winners & Losers: The 2025/26 Snapshot

John G Plummer
Highest identified group delivery: 110.3%
Apex Dental
Lowest identified group delivery: 64.1%
myDentist
Largest single-group shortfall: At least 2.76m UDAs among underperformers
Apex Dental
Largest improvement among low-performing groups: +8.6 percentage points

5. Corporate Recovery Scorecard

Large Corporate Groups Continue to Lag Independents

Independent / Other contracts improved from 85.1% to 90.2% delivery. By contrast, the largest corporate group, myDentist, improved from 59.5% to 67.3% but still remained more than 20 percentage points below the independent-practice average. Oasis was effectively flat year-on-year, rising only from 65.3% to 65.7%.

Provider Group Practices 2024/25 2025/26 Change Direction
John G Plummer1089.2%110.3%+21.0 ptsImproving
Malmin Orthodontics178.4%96.5%+18.1 ptsImproving
Bhandal Dental4789.1%99.4%+10.4 ptsImproving
Damira Dental1894.5%104.3%+9.8 ptsImproving
Apex Dental1755.5%64.1%+8.6 ptsImproving from low base
myDentist34659.5%67.3%+7.8 ptsImproving from low base
Rodericks10174.0%79.9%+5.9 ptsImproving
Independent / Other5,47385.1%90.2%+5.0 ptsImproving
Colosseum Dental1870.3%75.2%+4.9 ptsImproving
Perfect Smile1983.8%87.5%+3.8 ptsImproving
Portman Healthcare274.6%78.2%+3.6 ptsImproving
Together Dental2077.6%81.1%+3.5 ptsImproving
Genix Healthcare1888.7%90.5%+1.8 ptsImproving
SCA Trafalgar867.0%68.4%+1.5 ptsLimited improvement
Park Dental Group1098.0%99.3%+1.3 ptsImproving
Oasis8665.3%65.7%+0.4 ptsFlat / low delivery

6. Underperforming Practices by Group

Provider Group Practices Underperforming Total Target Shortfall Shortfall as % of Own Target
myDentist2987,459,396-2,763,275-37.0%
Independent / Other2,86234,706,952-7,334,236-21.1%
Oasis781,378,531-499,162-36.2%
Rodericks831,673,386-436,661-26.1%
Together Dental15347,800-90,214-25.9%
Apex Dental14191,543-75,806-39.6%
Colosseum Dental15249,030-72,883-29.3%
SCA Trafalgar8198,453-62,624-31.6%
Perfect Smile11204,788-50,122-24.5%
Genix Healthcare11174,228-32,007-18.4%
Bhandal Dental10153,393-14,125-9.2%
Damira Dental336,000-3,597-10.0%
Park Dental Group339,905-1,951-4.9%
John G Plummer121,601-1,934-8.9%
Portman Healthcare24,400-959-21.8%
Malmin Orthodontics116,503-581-3.5%

7. Biggest Practice-Level Deteriorations

Year-on-year movement identifies contracts where performance changed sharply, not just those with the largest shortfall. The table below compares contracts appearing in both years with targets above 1,000 UDAs in both periods. The reason for the drops are unclear - likely contract changes, closures, mergers etc.

Practice Owning Group 2024/25 2025/26 Change 2025/26 Shortfall
ARC Dental SurgeryIndependent / Other97.0%12.8%-84.2 pts-14,820
The Gentle Dental CentreIndependent / Other84.9%0.9%-84.0 pts-5,948
Tregenna Hill Dental PracticeIndependent / Other93.0%9.4%-83.6 pts-7,725
Crystal Smile Dental CareIndependent / Other91.9%8.6%-83.3 pts-1,746
Smiles in TandemIndependent / Other96.4%16.3%-80.1 pts-1,700
Wisdom Dental PracticeIndependent / Other89.1%10.3%-78.8 pts-17,930
Brij Dhody Dental PracticeIndependent / Other93.3%15.0%-78.3 pts-22,459

8. Biggest Practice-Level Improvements

Improvement tables are useful because they show where capacity may have returned after a disrupted year. The strongest movements include both independent practices and several myDentist sites.

Practice Owning Group 2024/25 2025/26 Change
Havelock Dental PracticeIndependent / Other0.2%104.9%+104.7 pts
Tregenna Hill Dental PracticeIndependent / Other8.0%101.3%+93.3 pts
mydentist, Broadpool Lane, Poulton-le-FyldemyDentist8.4%90.1%+81.7 pts
mydentist, Ilbert Road, KingsbridgemyDentist19.6%98.4%+78.8 pts
Fowler Street Dental PracticeIndependent / Other92.3%169.8%+77.5 pts
Dolphin Dental CareIndependent / Other13.1%90.6%+77.5 pts
Conrad Costa and Audrey CostaIndependent / Other28.3%103.0%+74.7 pts
Oswyn House Dental PracticeIndependent / Other30.7%90.0%+59.3 pts

9. Distribution of Underperformance Severity

Band Practices % of Underperformers Visual
Under 30% of target2818.2%
30–50% of target2397.0%
50–70% of target52315.3%
70–85% of target79023.1%
85–98% of target1,58246.3%

Near-Misses Mask a Severe Tail

The largest single group of underperformers sits in the 85–98% band, missing target by a relatively small margin. More concerning is the 520 practices below 50% of target, which delivered less than half their contracted UDAs across the full year.

10. Worst Performing Practices — Largest Absolute Shortfalls

Practice Owning Group Target Delivered Shortfall % of Target
Mrs V Silver & Mr B Charlton (1508860001)Independent / Other63,14610,130-53,01616.0%
mydentist, Western Road, Andover (1014350016)myDentist47,1334,216-42,9178.9%
Moore, A J & Associates (1002360000)Independent / Other56,78814,561-42,22725.6%
mydentist, Station Road, Hebburn (1766480001)myDentist83,97442,517-41,45750.6%
mydentist, Chequer Lane, Ely (1635700001)Independent / Other40,0001,329-38,6713.3%
mydentist, Old Road, Clacton-on-Sea (1013700036)myDentist51,81513,730-38,08526.5%
mydentist, The Broadway, St Ives (1013700004)myDentist138,567100,747-37,82072.7%
mydentist, Holderness Road, Hull (1639610001)myDentist65,06328,708-36,35544.1%
Whitecross Dental Care Limited (1013380084)myDentist101,60065,968-35,63264.9%
mydentist, Chichester Road, Copnor (1054140006)myDentist49,19214,869-34,32330.2%

11. Zero-Delivery Practices

48 Contracts Recorded Zero UDAs

48 practices recorded zero UDA activity for the entire 2025/26 financial year, holding a combined target of approximately 314,000 UDAs. Zero UDA delivery may reflect formal contract handbacks, practice closures or mergers, or FP17/data-feed mapping issues.

12. Why This Matters

Although national delivery improved by more than five percentage points, over 11 million UDAs still went undelivered by contracts missing target by more than 2%. Every undelivered UDA represents NHS dental capacity that patients could not access, or activity that commissioners expected but did not receive.

The 2025/26 data therefore points to recovery, not resolution. The next question is whether the improvements seen this year represent sustained rebuilding of NHS dental capacity, or whether the system is settling into a new lower-delivery ceiling under the current contract model.

Data Notes

  • Group ownership is based on a verified contract-to-group mapping covering 15 named groups.
  • Contracts not found in this mapping are reported as Independent / Other, even where the trading name suggests a possible brand affiliation.
  • Records with a UDA Performance Target of 100 or below were excluded as likely placeholder data.
  • Practice-level year-on-year movement only compares contracts appearing in both 2024/25 and 2025/26 datasets.
  • Large swings should be treated as flags for further review because contract changes, closures, mergers, or data-feed issues can materially affect apparent performance.

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